Your hair. your journey. our promise Your hair. your journey. our promise

Product Safety

By Tiffany Walker

You care about what goes into your products, and so do we. Every formula at Mielle is designed with your safety in mind, using high-quality ingredients and thorough testing to ensure they meet the highest standards. From sourcing to formulation, we take every step seriously so you can feel confident in every drop, cream, and curl.



YOUR QUESTIONS, ANSWERED

What is our commitment to our community?

Mielle is dedicated to uplifting the Black community by expanding access to textured hair products and investing in meaningful community programs.

Since our founding in 2014, we’ve stayed true to the mission and values set by our Founder and CEO, Monique Rodriguez—a commitment we proudly uphold as part of the P&G Beauty family.

Our partnership with P&G Beauty empowers us to grow and reach more textured hair communities worldwide, sharing the high-quality products you know and trust.

We remain steadfast in our commitment to celebrate, care for, and empower Black women.

Has our Rosemary Mint Oil's formula changed?

No, Mielle’s two Rosemary Mint Oil formulas remain exactly as they were before our acquisition by P&G Beauty in March 2023.

Since its 2017 launch, Rosemary Mint Oil has been a trusted favorite, loved by millions—including our own Mielle team, who proudly share it with friends and family.

Is it normal to experience hair shed while using our products?

Hair shedding can feel alarming, but it’s actually a normal part of your hair’s natural cycle. According to the American Academy of Dermatology, it’s typical to lose 50 to 100 hairs a day. Factors like hormonal shifts, genetics, stress, nutrition, certain medications, and frequent styling can all increase shedding.

At Mielle, safety and quality are everything. Our Rosemary Mint Oil and Shampoo are dermatologically tested for skin safety with no signs of irritation, and they’re even tested for eye compatibility in case of accidental exposure. Each product undergoes rigorous internal and third-party testing to ensure they’re safe, effective, and ready for your hair journey.

While some concerns have circulated online, no negative experiences have been medically linked to our products. For any ongoing concerns, we encourage you to connect with a doctor or board-certified dermatologist for personalized guidance.



OUR PRODUCT SAFETY CRITERIA

Are Mielle products safe?

Yes. Based on our formulas and processes, our products are safe. Our products are created with healthy ingredients and are formulated to deliver safe and effective results. At Mielle, we strive to maintain the highest standards of safety, quality, and integrity in everything we do. All of our products undergo rigorous and frequent testing by both internal and third-party independent labs to ensure product safety and efficacy. We stand by the effectiveness of our formulations and the dedication that goes into making each product.

We understand there have been some concerns about whether our products have undergone formula changes since our acquisition, and we want to clear the air: we have not made any changes to the formulas of your favorite Mielle products since the P&G partnership in 2023.

Understanding how Mielle products are designed to nourish, not harm , your hair.

Since its launch in 2017, Rosemary Mint Oil has been loved by millions who use it and keep coming back, and it is trusted by our team. Mielle products are designed to nourish your hair. We constantly evaluate the quality of our products for compliance and safety. Our product development and manufacturing processes remain under strict quality control, and all ingredients are carefully sourced and tested to ensure they meet our high standards. We value the trust you’ve placed in us, and we are committed to putting your hair health first as we grow.

Why did Mielle partner with P&G Beauty?

Mielle’s partnership with P&G Beauty gives us an opportunity to serve more of the textured hair community with the great products and formulas they love. Our shared commitment is to grow and scale Mielle to further expand community access and investment. Mielle and P&G have each committed $10 million to Mielle Cares, a non-profit aimed at providing resources and support to advance education and economic opportunities in Black and Brown communities.