We understand that recent questions about our products may have caused concern.

Here are some answers to reassure you about our dedication to product quality & consistency:

Mielle is dedicated to uplifting the Black community by expanding access to textured hair products and investing in meaningful community programs.

Since our founding in 2014, we’ve stayed true to the mission and values set by our Founder and CEO, Monique Rodriguez—a commitment we proudly uphold as part of the P&G Beauty family.

Our partnership with P&G Beauty empowers us to grow and reach more textured hair communities worldwide, sharing the high-quality products you know and trust.

We remain steadfast in our commitment to celebrate, care for, and empower Black women.

Recently, inaccurate statements have circulated on social media regarding our product safety.

To set the record straight: no lawsuit has been filed against Mielle, and we are not involved in any active litigation.

No, Mielle’s two Rosemary Mint Oil formulas remain exactly as they were before our acquisition by P&G Beauty in March 2023.

Since its 2017 launch, Rosemary Mint Oil has been a trusted favorite, loved by millions—including our own Mielle team, who proudly share it with friends and family.

Hair shedding can feel alarming, but it’s actually a normal part of your hair’s natural cycle. According to the American Academy of Dermatology, it’s typical to lose 50 to 100 hairs a day. Factors like hormonal shifts, genetics, stress, nutrition, certain medications, and frequent styling can all increase shedding.

At Mielle, safety and quality are everything. Our Rosemary Mint Oil and Shampoo are dermatologically tested for skin safety with no signs of irritation, and they’re even tested for eye compatibility in case of accidental exposure. Each product undergoes rigorous internal and third-party testing to ensure they’re safe, effective, and ready for your hair journey.

While some concerns have circulated online, no negative experiences have been medically linked to our products. For any ongoing concerns, we encourage you to connect with a doctor or board-certified dermatologist for personalized guidance.

THE SCIENCE BEHIND OUR FORMULAS

We bring together the power of science, the richness of nature, and a deep understanding of textured hair to create high-quality, affordable products that truly support your hair journey.

Step inside our facility with Dr. Ashley, our Chemist & Education Manager, and Mr. Omer, our Scientist, as they share a behind-the-scenes look at how we bring each product to life.

MORE ON OUR PRODUCT SAFETY CRITERIA

At Mielle, we prioritize your safety by upholding the highest standards in product testing. Every formula undergoes rigorous internal and third-party testing to ensure both safety and effectiveness.

Our Rosemary Mint Oil and Shampoo have been dermatologically tested, showing no signs of irritation or sensitivity, and they’ve also passed eye compatibility testing in case of accidental exposure.

With these thorough measures in place, you can trust that Mielle products are crafted to be both safe and effective for your hair care routine.

Since day one! Mielle has proudly partnered with the same trusted manufacturing team for over nine years, building a strong, reliable relationship to bring you quality products.

We rigorously test every product and ingredient for texture, viscosity, density, fragrance, and application to maintain high standards.

Each product is also salon-tested on real people with real hair to ensure consistent, reliable results every time.

We carefully source premium ingredients from top suppliers, collaborating closely with our founders to craft each product with quality and integrity at the forefront.