FAQs

Mielle Organics & Berkshire FAQs

What did Mielle Organics recently announce?

Mielle announced that Berkshire Partners has invested in the company. This is a historic investment that supports the company’s growth plans and furthers its mission to educate, empower and excite consumers and empower the community. The investment additionally supports Mielle Organics’ expansion into additional international markets, including the Caribbean and Africa.

What is Berkshire Partners?

Berkshire Partners, an investment firm, has 35 years of investment history. Berkshire has made more than 130 private equity investments since its inception and has a strong history of partnering with management teams to grow the companies in which it invests. Berkshire has been an active investor in the consumer sector since its inception; example investments include Aritzia, Bare Escentuals, Coty, CrossFit, Kendra Scott, and Portillo’s. For additional information, and to see a full list of the firm’s private equity investments, visitwww.berkshirepartners.com.

How was Berkshire Partners selected?

Mielle selected Berkshire because of their experience in scaling consumer brands, and the support and belief the Berkshire team has in our greater mission and community.

What does this mean for the future of Mielle Organics?

Mielle Organics CEO Monique Rodriguez and COO Melvin Rodriguez will maintain full control of the company as majority owners, and will continue to lead the company. The company operations and decision makers in the brand’s future developments will not change.

What does this mean for Mielle’s customers?

Consumers should expect to see an even wider set of new collections and products to help with their needs, as we can now invest even more behind innovation, something we view as key to Mielle’s mission of bringing excitement with our products.

Will this affect the formulation of Mielle Organics’ products?

The formulation of all current and future Mielle products will remain the same. The brand will continue to produce quality, natural products for our customers. However, we will now be able to reach even more customers and make sure the product is accessible to all who need it. We’ll be able to invest even more into innovation and bringing truly unique, exciting products to our customers to address their needs.

Will Mielle Organics remain Black-Owned?

Yes. Mielle founders Monique and Melvin Rodriguez will continue to be majority owners of Mielle, and to serve as CEO and COO, respectively. The company will remain majority Black- Owned.

Why is this a historic moment for Black-owned, women-led businesses?

There are very few black, female entrepreneurs who have secured investments and grown businesses to this scale. This is an important example of the ability of Black, female entrepreneurs to successfully navigate and benefit from investment partnerships. Black businesswomen and entrepreneurs have the power to choose an investment partner that can assist them in scaling their companies while maintaining control of their destiny.

Will Mielle continue its mission to invest in the community?

Yes. A portion of Berkshire Partners’ investment will be used in support of theMore Than A Strand Community Reinvestment program, which is core to the company’s mission to strengthen the bond between mothers, daughters and young girls across the United States, Caribbean and Africa. We are now able to fund 60 applicants of the new NBH Professional Online Global Entrepreneurship Certificate Program (partnership with Rutgers University’s Office of Continuing Education and the Newark Business Hub). Berkshire is committed to working together over time to help grow our impact and reinvestment in our community.

Is this Berkshire deal similar to your original deal with New Voices?

Berkshire’s current non-controlling investment follows a non-controlling 2020 investment by New Voices founder Richelieu Dennis. The partnership with New Voices has been incredibly helpful to us and helped get us to where we are today. Just like New Voices’ investment, Berkshire’s investment is further validation and belief in Monique and Melvin, and what Mielle is building towards for the greater community.

General FAQs

What are your products made with?

We have conveniently provided the ingredients for each product on our website. Please visit www.MielleOrganics.com, click shop and as you click on a product, you will notice a box underneath the product image and to the right of customer reviews. If you click on the 'Ingredients' tab, there you will find the list of product ingredients.

How should my Mielle Organics hair care regimen change for the fall/winter?

Our products nourish the hair through all three phases of growth. We recommend that you keep the same regimen throughout the year.

Which products will make my hair grow?

Our adult formula vitamins and children’s gummies promote healthy hair growth from the inside out while our line of hair care products help you with moisture and length retention.

How long does it take the vitamins to work?

On an average 30-90 days, but you can see results after a few weeks of taking vitamins.  

Are the vitamins FDA approved?

The FDA does not approve supplements. The FDA only approves drugs that are intended to treat or cure. The lab where Mielle organics is produced is an FDA approved facility to maintain quality and safety.

Can I take the vitamins while pregnant or breastfeeding?

Please consult with your doctor before taking any new supplements while pregnant or breastfeeding.

Can users crush the vitamins and ingest them, rather than swallowing whole?

Yes, you can crush the vitamin prior to ingesting.

Can children take the adult formula vitamins?

We offer a children's gummy vitamin for health and hair growth which is all natural we use no artificial coloring or any artificial ingredients. 

Why is my urine bright yellow?

We offer a children's gummy vitamin for health and hair growth which is all natural we use no artificial coloring or any artificial ingredients. 

What's the minimum age for children to take the vitamins?

The recommended ages for the children's products are 2 – 13 years old.

What kind of gelatin is in the Children’s Vitamins?

Our Children's Vitamins contain pectin

Can adults take the children’s gummies?

Adults may take the children's hair formula, however because children require different ingredients for their hair growth than adults do, they will not have the same effect. Our Advanced Hair Formula is made of all natural and organic ingredients therefore, they are more fragile than most vitamins. This allows for them to be easily crushed to consume as many other of our customers cannot swallow pills either.

Can you use the Babassu Oil and Mint Conditioner as a leave-in conditioner?

No, we recommend rinsing out the Babassu Oil and Mint Deep Conditioner because it contains protein and too much protein can be damaging to your hair.

Can children use the traditional line?

Our traditional line of products can be used on children since they are made with all natural and organic ingredients and don't contain any harmful chemicals. However, due to our products being all natural and organic, we recommend using small amounts on infants and toddlers as their scalps may be too sensitive for the organic ingredients. This will allow you to see how, if at all, their scalp reacts to the organic ingredients. Especially the products containing mint, as the mint tends to have a tingling sensation on the scalp that may be uncomfortable for infants and toddlers.

Is the Tiny’s and Tots line tear free?

Our Tinys & Tots products, along with our traditional products, aren't "tear free" however, they are made with all natural and organic ingredients and do not contain any chemicals.

Do I have to have natural hair in order to use your products?

Mielle Organics promotes the health and maintenance of natural hair however; our products are suitable and can be used for all hair types.

I have general questions about your company and products. How can I contact you?

All inquiries can be sent tohelp.miellesupport.com.

What retail stores carry your products?

Mielle Organics products can be found at Sally Beauty, Target, CVS and a host of beauty supply stores. Click here to find a store near you.

How can I become a retailer of your products?

To be considered for retail of our products, please visit this link and complete the application process: http://www.mielleorganics.com/pages/retail-application

DISCLAIMER:The statements endorsed herein have not been evaluated by the Food and Drug Administration. The products and information mentioned on this site are not intended to diagnose, treat, cure, or prevent any disease. Information and statements made are for educational purposes and are not intended to replace the advice of your treating doctor. Mielle Organics does not dispense medical advice, prescribe, or diagnose illness. The views and nutritional advice expressed by Mielle Organics are not intended to be a substitute for conventional medical service. If you have a  severe medical condition, see your physician of choice.